Most Frequent Questions

Why is the listen live stream not working?

We are sorry to hear you are having issues with the live stream.

Here are some things you can do that might help you to fix this issue:
1. Check your Internet Connection. You can stream via Wi-Fi or 3G/4G.
2. Make sure your browser is compatible with the RadioLIVE website.

Our currently supported browsers are:
Mobile / Tablet - Android 5.0+
Latest 2 versions of:
Android Browser
Chrome
Firefox

iOS 9+
Safari

Desktop 
Latest 2 versions of:
Safari
Chrome
Edge
Firefox

What Browsers & OS do you support?

Our currently supported browsers are:
Mobile / Tablet - Android 5.0+
Latest 2 versions of:
Android Browser
Chrome
Firefox

iOS 9+
Safari

Desktop 
Latest 2 versions of:
Safari
Chrome
Edge
Firefox

How do I contact RadioLIVE?

RadioLIVE broadcasts from our lovely new studios located in the Newshub newsroom, which is located in the Three building, which is located in Eden Terrace, Auckland.

Address

Private Bag 92624 | Symonds Street | Auckland 1150 | New Zealand
3 Flower Street | Eden Terrace | Auckland 1021 | New Zealand

News Desk

Phone 0800 Newshub | Email news@newshub.co.nz
If you have a tip, news story or information to share with us, or have pictures or video you'd like to tell us about, you can email or call us at Newshub.

Studio

Phone 0800 844 747 (0800 THIS IS LIVE) | Text 3920 | studio@radiolive.co.nz

Frequencies

Text 3920 Keyword LIVENORTH or LIVESOUTH | or click HERE to see them online.

General Enquiries

Network Content Director ScottWalker@mediaworks.co.nz 
Head of News KayeAlbyt@mediaworks.co.nz
Operations Manager AHira@mediaworks.co.nz 
Marketing Manager KristenCartmer@mediaworks.co.nz 

Sign up to RadioLIVE email updates and stay up to date with all our latest news and content. Click here to subscribe.

Got a Technical Problem?
On-Air Operations Manager AHira@mediaworks.co.nz 
Digital Content Manager CariJohnson@mediaworks.co.nz
Digital Content Editor BrinRudkin@mediaworks.co.nz

ADVERTISING ENQUIRIES
General www.mediaworks.co.nz/advertise.aspx

Complaint
If you’re concerned about content that you’ve heard on RadioLIVE and you believe it has breached broadcasting standards, you're entitled to make a formal complaint. Please click here for more detail.

Informal complaints - complaints@radiolive.co.nz

Other
If you can’t find what you’re looking for, try our corporate company, MediaWorks.

Private Bag 92624
Symonds Street
Auckland 1150
replies@mediaworks.co.nz
P +64 9 928 9000
www.mediaworks.co.nz

How do I get the ROVA app for iPad & iPhone?

Just head to the Apple app store on your device, search for ROVA and install the app - it’s 100% free.

If you have multiple devices, you will need to download it on each of them.

Depending on the device you are using, you may first have to update to the latest version of iOS.

Apple app store link: https://itunes.apple.com/nz/app/rova-stay-tuned/id538271751?mt=8

How do I get the ROVA app for my Android device?

Just head to the Google Play store on your Android device, search for ROVA and install the app - it’s 100% free.

If you have multiple devices, you will need to download the app on each of them.

Google Play store link: https://play.google.com/store/apps/details?id=com.mediaworks.therock&hl=en

Why can't I see RadioLIVE on my Internet Explorer?

Unfortunately Internet Explorer is not a supported browser. Give Google Chrome or Mozilla Firefox a try if you haven't already.