Christchurch Earthquake Information

Christchurch City Council may have to sell some of its major assets to deal with a crushing post-quake funding shortfall.


CHCH: Gerry Brownlee, Canterbury Earthquake Recovery Minister, speaks with Garner
Duncan Garner speaks with Gerry Brownlee, Canterbury Earthquake Recovery Minister, on the progress of the rebuild of Christchurch
CHCH: Crusaders coach Todd Blackadder with Marcus
Marcus Lush speaks with Crusaders coach Todd Blackadder on the eve of the team's first match of the Super 14 season on the quake and what effect it's had on the city.
CHCH: Mayor of Christchurch Lianne Dalziel with Marcus
Marcus Lush speaks with Mayor of Christchurch Lianne Dalziel on the 3rd anniversary of the tragic Christchurch Quake.
CHCH: Earthquake Recovery Minister Gerry Brownlee with Marcus
Marcus Lush speaks with Earthquake Recovery Minister Gerry Brownlee on the 3rd anniversary of the tragic Christchurch Quake.



Important Phone Numbers

  • The Government helpline for earthquake assistance is: 0800 77 999 7
  • Earthquake Commission hotline, for those in need of emergency repairs, is 0800 DAMAGE (0800 326 243)
  • For power call Orion on 0800 3639898
  • For water and roads, call Christchurch City Council on 0800 800169 or 941 8999
  • For public transport call Metro Info on 03 366 88 55
  • For urgent health and safety issues resulting from damage to your house, please call Housing New Zealand immediately on 0800 801 601
  • Instead of 111, you can call 03 211 3044 for ambulance
  • Instead of 111, you can call 03 214 3779 for fire service
  • Red Cross 0800 733 276 for non-emergency support and assistance.
  • The Canterbury Earthquake website has lots of detailed information and updates.

Info and Advice

People in the affected area should:

  • Expect aftershocks. Each time one is felt drop, cover and hold on
  • Check yourself first for injuries and get first aid if necessary before helping injured or trapped persons.
  • Assess your home or workplace for damage. If the building appears unsafe get everyone out. Use the stairs, not an elevator and when outside, watch out for fallen power lines or broken gas lines. Stay out of damaged areas.
  • Look for and extinguish small fires if it is safe to do so. Fire is a significant hazard following earthquakes.
  • Not attempt to enter the CBD.
  • Listen to the radio for updated emergency information and instructions.
  • Not overload phone lines with non-emergency calls.
  • Help people who require special assistance - infants, elderly people, those without transportation, families who may need additional help, people with disabilities, and the people who care for them.
  • Not drink tap water straight from the tap, as it may be contaminated. Residents are advised to conserve all water and boil it for at least three minutes before use.
  • The 111 phone system in Southland has experienced overloading, although Telecom now have service restored. Anyone needing urgent assistance from the police may need to phone their local station directly. This number is in the Blue Pages at the front of the Southland phone book. For ambulance call 03 211 3044. For Fire Service call 03 214 3779

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